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Why Leading Multinationals Trust IT SERVICE AFRICA for Managed Services

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Managed IT services are no longer a luxury but a strategic necessity for businesses worldwide. With the global managed services market projected to grow by 12.7% annually, companies increasingly rely on these solutions to tackle IT complexities, enhance efficiency, and maintain competitiveness. In Africa, the demand for managed services mirrors this trend, driven by challenges like regulatory compliance, outdated systems, and cybersecurity threats. IT SERVICE AFRICA has emerged as the preferred partner for multinationals operating across the African continent, delivering enterprise-grade solutions with unmatched local expertise. The Multinational IT Challenge in Africa International businesses operating face a complex landscape of: Are these challenges slowing your growth in Africa? Why IT SERVICE AFRICA Stands Apart Indigenous Presence & Local Expertise Our strategically positioned support centers across the country ensure deep market understanding paired with enterprise-grade service consistency. Enterprise-Grade Infrastructure State-of-the-art data centers, redundant connectivity, and advanced security systems meet global compliance standards while solving Africa-specific challenges. Comprehensive Service Portfolio Proven Track Record Trusted by multinationals in banking, energy, manufacturing, and telecom to centralize IT operations while maintaining local agility. Ready to streamline your IT operations?

10 Tech Habits Every Nigerian Family Should Adopt for a Safer Digital Life

General Category
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There are certain tech habits Nigerian families should adopt, to keep them safe and protected from digital attacks. From kids scrolling through TikTok to parents handling online banking, our devices hold a significant part of our personal and professional lives. But with convenience comes risk. Cyber threats, data breaches, and online predators are real issues Nigerian families face daily. So, how do you protect your family while still enjoying the perks of technology? Here are 10 essential tech habits every Nigerian family should adopt for a safer digital life: 1. Set Strong Passwords (and Remember Them!)Encourage everyone in the family to create strong, unique passwords for their accounts. Use a mix of letters, numbers, and symbols. Avoid obvious choices like \”123456\” or \”password\”, seriously, why? For easy management, consider using password managers like LastPass or 1Password. 2. Enable Two-Factor Authentication (2FA)Adding an extra layer of security with 2FA helps protect sensitive accounts. Even if someone guesses your password, they can’t access your account without the second verification step, often a code sent to your phone. 3. Teach Kids About Safe BrowsingChildren are naturally curious, but the internet isn’t always kid-friendly. Use parental controls to restrict harmful content and have open conversations about the importance of not sharing personal information online. 4. Regular Software Updates Are Non-Negotiable Ignoring those “Update Now” prompts? Bad idea. Software updates often include security patches to protect against the latest threats. Make it a family habit to update devices regularly. 5. Backup, Backup, Backup! Imagine losing all your family photos because of a malware attack. Regularly back up important files to an external hard drive or cloud storage to avoid heartache in case of data loss. 6. Be Mindful of What You Share on Social Media It is not everything you put on social media. The world isn’t all love and light. There are legit predators out there. Oversharing online can expose your family to risks. Avoid posting sensitive information like your home address, financial details, or your kids\’ daily routines. Remember, not everyone on your friends list has good intentions. 7. Secure Your Wi-Fi NetworkChange the default password on your home Wi-Fi router to something strong. Enable WPA3 encryption if your router supports it, and consider setting up a guest network for visitors, if you have them requesting often. 8. Teach Kids (and Adults) to Spot Phishing ScamsScammers are getting smarter. Emails or messages that look legit might be traps to steal your information. Teach your family to verify links before clicking and never to share sensitive info via email. 9. Limit Screen Time for Better Mental HealthWhile not strictly a security issue, managing screen time reduces exposure to online risks and improves overall well-being. Set boundaries, especially for younger kids, to encourage a healthy balance of online and offline activities. 10. Invest in Device Health Management Services (DHMS)For an extra layer of security, consider subscribing to IT Service Desk Africa’s Family DHMS. It offers device monitoring, security tools, data protection, and parental controls to keep your family’s digital life safe and sound. Staying safe online doesn’t require being a tech genius. With these simple habits, you can protect your family from digital dangers while enjoying all the benefits technology offers. Visit itservicedeskafrica.com to learn more.

How Re-Engineering and Software Design Drive Business Growth

Blogs
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Whether you’re running a fintech startup in Yaba, a fashion empire in Lekki, or even managing school operations in Abuja, re-engineering and software design can transform how you work. For your business to thrive, you must be positioned to run faster, smoother, and smarter. But what exactly is it, and why should it matter to you? Let’s break it down in the simplest way possible. What is Re-engineering? Think of re-engineering as decluttering your life—but for businesses. Imagine you have a shop where people have to walk through five aisles just to get to the checkout counter. It’s frustrating, right? Re-engineering would be redesigning that space so that the path is direct, faster, and less stressful. For businesses, re-engineering is about analyzing existing processes, identifying bottlenecks, and redesigning workflows to make them more efficient. It’s like asking, “Why do we have five steps to complete a task when we can do it in two?” About Software Design While re-engineering focuses on fixing and improving processes, software design is like creating the perfect tool to make those processes even easier. It’s not just about building an app or a website. It’s about designing systems that understand your business needs—whether that’s automating payroll, tracking customer orders, or managing data securely. Imagine you’re running a logistics company in Lagos. Without custom software, your drivers are calling in, sending texts, and using WhatsApp to update their status. It’s chaotic. But with the right software design, you can have a simple app that tracks deliveries in real time, sends automated updates, and even processes payments. Life gets easier, business booms. Why Re-engineering & Software Design Matter Now More Than Ever 1. Efficiency is King: In Nigeria’s competitive market, speed is everything. Whether it’s delivering goods, responding to customer complaints, or processing payments—faster is always better. Re-engineering cuts out the delays. 2. Cost Reduction: You know that saying, “Time is money?” Every extra minute spent on a task costs you. Re-engineering helps eliminate redundant processes, while custom software automates repetitive tasks, saving time and reducing errors. 3. Better Customer Experience: In a world where customers expect instant responses (thanks to apps like Jumia, Kuda, and Uber), slow service is a deal-breaker. Efficient processes and well-designed software ensure customers get what they want when they want it. 4. Data-Driven Decisions: Good software doesn’t just help you operate; it helps you grow. With real-time data analytics, you can track sales trends, monitor performance, and make informed decisions. 5. Adaptability: The business environment is unpredictable. Think about how COVID-19 forced many companies to shift online. Businesses with flexible, re-engineered processes and strong software systems adapted quickly. Those without struggled to survive. Real-Life Example: Re-engineering in Action Let’s say you own a popular bakery in Abuja. Orders are flying in, but deliveries are delayed, and customers are getting frustrated. After re-engineering your workflow, you realize the problem isn’t your bakers—it’s the manual order tracking system. So, you design custom software that automates orders, assigns delivery drivers based on location, and updates customers in real time. The result? Faster deliveries, happier customers, and increased sales. That’s the power of re-engineering and software design. Where Does ITSA Come In? At IT Service Desk Africa (ITSA), we don’t just offer IT solutions—we reimagine how businesses operate. Our Process Automation & Re-engineering services are designed to help Nigerian businesses like yours work smarter, not harder. Whether it’s streamlining your internal workflows, designing custom software, or automating repetitive tasks, we’ve got the expertise to make it happen. We understand the Nigerian market—its challenges, opportunities, and unique dynamics. That’s why our solutions are tailored to fit your specific needs, whether you’re a growing startup in Lagos or an established enterprise in Port Harcourt. Ready to Transform Your Business? If you’ve been feeling like your business processes are slow, outdated, or just too complicated, it’s time for a change. Let’s re-engineer, redesign, and rebuild together.  Visit itservicedeskafrica.com to learn more about how we can help you take your business to the next level. Because at ITSA, we’re not just fixing problems—we’re building the future. 

10 Tech Habits Every Nigerian Family Should Adopt for a Safer Digital Life

Blogs, Family
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There are certain tech habits Nigerian families should adopt, to keep them safe and protected from digital attacks. From kids scrolling through TikTok to parents handling online banking, our devices hold a significant part of our personal and professional lives.  But with convenience comes risk. That\’s right! Cyber threats, data breaches, and online predators are real issues Nigerian families face daily. So, how do you protect your family while still enjoying the perks of technology? Here are 10 essential tech habits every Nigerian family should adopt for a safer digital life: 1. Set Strong Passwords (and Remember Them!) Encourage everyone in the family to create strong, unique passwords for their accounts. Use a mix of letters, numbers, and symbols. Avoid obvious choices like \”123456\” or \”password\”, seriously, why? For easy management, consider using password managers like LastPass or 1Password. 2. Enable Two-Factor Authentication (2FA) Adding an extra layer of security with 2FA helps protect sensitive accounts. Even if someone guesses your password, they can’t access your account without the second verification step, often a code sent to your phone. 3. Teach Kids About Safe Browsing Children are naturally curious, but the internet isn’t always kid-friendly. Use parental controls to restrict harmful content and have open conversations about the importance of not sharing personal information online. 4. Regular Software Updates Are Non-Negotiable Ignoring those “Update Now” prompts? Bad idea. Software updates often include security patches to protect against the latest threats. Make it a family habit to update devices regularly. 5. Backup, Backup, Backup! Imagine losing all your family photos because of a malware attack. Regularly back up important files to an external hard drive or cloud storage to avoid heartache in case of data loss. 6. Be Mindful of What You Share on Social Media It is not everything you put on social media. The world isn’t all love and light. There are legit predators out there. Oversharing online can expose your family to risks. Avoid posting sensitive information like your home address, financial details, or your kids\’ daily routines. Remember, not everyone on your friends list has good intentions. 7. Secure Your Wi-Fi Network Change the default password on your home Wi-Fi router to something strong. Enable WPA3 encryption if your router supports it, and consider setting up a guest network for visitors, if you have them requesting often. 8. Teach Kids (and Adults) to Spot Phishing Scams Scammers are getting smarter. Emails or messages that look legit might be traps to steal your information. Teach your family to verify links before clicking and never to share sensitive info via email. 9. Limit Screen Time for Better Mental Health While not strictly a security issue, managing screen time reduces exposure to online risks and improves overall well-being. Set boundaries, especially for younger kids, to encourage a healthy balance of online and offline activities. 10. Invest in Device Health Management Services (DHMS) For an extra layer of security, consider subscribing to IT Service Desk Africa’s Family DHMS. It offers device monitoring, security tools, data protection, and parental controls to keep your family’s digital life safe and sound. Staying safe online doesn’t require being a tech genius. With these simple habits, you can protect your family from digital dangers while enjoying all the benefits technology offers. Visit itservicedeskafrica.com to learn more.

10 Ways You Can Save on Laptop Repairs

Blogs
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Laptop repairs can be an unexpected expense, leaving you frustrated and out of pocket. Imagine you have planned your expenses for the year, and everything is going smoothly then suddenly, your laptop takes on a mind of its own and won’t function right, slows down, hangs or worst still, it packs up completely. Now you feel betrayed because you did not plan for those expenses.  Whether you\’re a student, a busy professional, or a parent managing family tech, keeping your laptop in top shape doesn\’t have to break the bank. Here are ten practical and fun ways to save on laptop repairs while keeping your device running smoothly. 1. Regular Maintenance is Key Did you know that dust is your laptop’s worst enemy? Oh, you thought it was cyberhackers or when the laptop slips and falls. Think of your laptop as a car; it needs regular checkups. Clean the keyboard, vents, and screen frequently to avoid dust build-up that could lead to overheating or sticky keys. A quick wipe now can save you a costly repair later. 2. Invest in a Quality Laptop Bag Don\’t underestimate the power of a good laptop bag or sleeve. Accidental drops and spills can result in hefty repair bills. I once kicked a brand-new laptop from the table. With shaky hands, I lifted the laptop examining its entire body to see if there was a crack. Thankfully, there was none. Oh, my sweet sigh of relief, you don’t have to tell me twice to get a laptop bag. Protect your laptop with a durable, cushioned bag that keeps it safe during your daily commute.  3. Avoid Overheating Overheating is a silent laptop killer. Are you guilty of taking your laptop with you to the bed, while you munch on delicious chips? Stop it! Keep your device flat and avoid placing it on soft surfaces like beds or sofas; it can block airflow. Cooling pads are a great investment to keep things chill and prevent unnecessary repairs. 4. Use a Reliable Antivirus Program Viruses can corrupt your laptop’s software and lead to expensive repairs. Invest in a reputable antivirus program to protect your device from malware, phishing attacks, and other digital threats. Prevention is cheaper than cure! 5. Handle with Care This one’s simple: treat your laptop like a baby. How hard can that be? Avoid eating or drinking near it to prevent spillage, and always close the lid gently. Small careless actions can lead to big repair bills. 6. Update Software Regularly Outdated software can cause your laptop to crash or slow down. Regular updates ensure your device stays secure and performs optimally. Plus, they’re free! Why pay for software-related laptop repairs when an update could fix the issue? 7. DIY Simple Fixes For minor issues like replacing a battery or upgrading RAM, you can save money by doing it yourself. Watch a few YouTube tutorials or consult your laptop\’s manual. But remember, if you\’re unsure, leave it to the pros to avoid making the problem worse. 8. Be Mindful of Power Surges Power surges can fry your laptop\’s components, leading to costly repairs. Use a surge protector or an Uninterruptible Power Supply (UPS) to safeguard your device. It’s a small investment that pays off big time. 9. Know When to Upgrade Sometimes, frequent repairs aren’t worth the cost. Consider upgrading to a new device if your laptop is too old and repairs are eating into your budget. It might seem expensive initially, but it’s a cost-effective choice in the long run. 10. Subscribe to ITSA’s Managed Services At IT Service Desk Africa, we offer managed services which are designed to keep your laptops in great shape.  Our Managed Services Include: Network Management Ensure your organisation’s operations run seamlessly with a stable and secure network environment. Our team optimises your network infrastructure for reliable connectivity and top-notch performance. Software Support From troubleshooting to updates and integrations, our specialists provide expert solutions to keep your software ecosystem running smoothly and efficiently. Hardware Maintenance Prevent downtime and extend the lifespan of your devices with routine maintenance. Our dedicated team ensures your hardware stays reliable and productive at all times. Our subscription-based service covers maintenance, security, and even loaner devices while yours is being repaired. This proactive approach can save you money in the long run. Laptop repairs don’t have to be a constant drain on your wallet. By adopting these smart habits and considering proactive solutions like ITSA’s DHMS plans, you can enjoy a hassle-free laptop experience. Ready to save on laptop repairs? Explore ITSA’s innovative services and let us take the stress out of maintaining your devices. Visit itservicedeskafrica.com to learn more!

Hidden costs of poor device management you should avoid in 2025

General Category
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As we enter 2025, technology continues to be the backbone of professional and personal life. However, poorly managed devices—whether in a corporate IT setup or a family ecosystem—can create unexpected costs beyond dollars and cents. Here’s what you need to watch out for: 1. Productivity Drains For Your Organization: Employees struggling with outdated, slow, or unsecured devices waste hours on what should be seamless tasks, which compounds into significant output losses. For Your Family: When personal devices are cluttered or prone to crashes, simple tasks like online learning or managing household schedules become frustrating hurdles. 2. Security Breaches For Your Organization: Poor device management is a hacker’s playground. Weak updates, unauthorized apps, and untracked devices open doors to data leaks, lawsuits, and reputational damage. For Your Family: Personal photos, financial information, and even smart home systems are at risk if devices lack proper security protocols. 3. Financial Costs For Your Organization: Neglecting preventive maintenance often results in frequent device replacements and inflated IT expenses. For Your Family: Failing to manage warranties, backups, and updates can lead to avoidable expenses like data recovery or new purchases. 4. Emotional Stress For Everyone: Whether it’s an employee struggling to meet deadlines due to tech hiccups or a parent trying to fix a frozen laptop during family movie night, the frustration is real—and unnecessary. 5. Environmental Impact For Organizations and Families alike: Improper device disposal and excessive replacements contribute to e-waste, a pressing global challenge. Solutions for 2025 and Beyond Embrace smarter device management to save time, money, and peace of mind, ensuring your 2025 is smooth and secure, whether you’re running a company, a household, or just your own space.

Hidden Costs of Poor Device Management You Should Avoid in 2025

Device Health Management Services(DHMS), Technology
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As we enter 2025, technology continues to be the backbone of professional and personal life. However, poorly managed devices—whether in a corporate IT setup or a family ecosystem—can create unexpected costs beyond dollars and cents. Here\’s what you need to watch out for: 1. Productivity Drains For Your Organization: Employees struggling with outdated, slow, or unsecured devices waste hours on what should be seamless tasks, which compounds into significant output losses. For Your Family: When personal devices are cluttered or prone to crashes, simple tasks like online learning or managing household schedules become frustrating hurdles.   2. Security Breaches For Your Organization: Poor device management is a hacker’s playground. Weak updates, unauthorized apps, and untracked devices open doors to data leaks, lawsuits, and reputational damage. For Your Family: Personal photos, financial information, and even smart home systems are at risk if devices lack proper security protocols. 3. Financial Costs For Your Organization: Neglecting preventive maintenance often results in frequent device replacements and inflated IT expenses. For Your Family: Failing to manage warranties, backups, and updates can lead to avoidable expenses like data recovery or new purchases. 4. Emotional Stress For Everyone: Whether it’s an employee struggling to meet deadlines due to tech hiccups or a parent trying to fix a frozen laptop during family movie night, the frustration is real—and unnecessary. 5. Environmental Impact For Organizations and Families alike: Improper device disposal and excessive replacements contribute to e-waste, a pressing global challenge.   Solutions for 2025 and Beyond Centralized Management: Businesses can use tools like Device Health Management Service (DHMS)  platforms, while families can leverage apps to track and optimize their devices. Regular Maintenance: Schedule updates, backups, and health checks. Educate Users: Train employees and teach family members about best practices for device use and security. Sustainability Mindset: Donate, recycle, or repurpose old devices responsibly.   Embrace smarter device management to save time, money, and peace of mind, ensuring your 2025 is smooth and secure, whether you\’re running a company, a household, or just your own space.

Tech News Update

Tech news update, Weekly update
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1. Nigeria\’s Digital Renaissance: Government Drives Tech Education In a strategic move to position Nigeria as a global tech hub, the Federal Government has doubled down on initiatives aimed at empowering young Nigerians with the skills to thrive in the digital age. By investing in technology training programs and fostering a conducive environment for innovation, the government is fueling the nation\’s digital transformation. Through a variety of programs, the government is equipping young Nigerians with the necessary skills in software development, cybersecurity, artificial intelligence, and data science. These initiatives are designed to bridge the digital divide and create a skilled workforce capable of driving economic growth. The government\’s commitment to tech education is evident in its partnerships with both public and private sector organizations. By collaborating with tech giants, startups, and educational institutions, the government is leveraging expertise and resources to enhance the quality of training programs. As Nigeria continues to invest in its digital infrastructure and foster a culture of innovation, it is poised to become a leading player in the global tech scene. The government\’s focus on youth development and technology education will undoubtedly play a crucial role in shaping the country\’s future.   2. Huawei Launches Local Cloud Service in Nigeria Huawei, a global technology leader, has made a significant stride in its African expansion strategy by launching its local cloud service in Nigeria. This strategic move aims to provide enhanced data sovereignty, reduced latency, and tailored support for local businesses. By establishing a local cloud region, Huawei empowers Nigerian organizations to store and process data within the country\’s borders. This not only ensures greater data security but also accelerates application performance and improves user experience. Additionally, the local cloud service offers flexible and scalable solutions to meet the diverse needs of businesses of all sizes. Huawei\’s commitment to Nigeria is evident through its investments in local infrastructure and talent development. By offering world-class cloud services, Huawei is contributing to Nigeria\’s digital transformation and economic growth.    3. Nigerian Police Busts Fraudsters Linked to Flutterwave The Nigerian Police Force has recently arrested several individuals suspected of fraudulent activities linked to Flutterwave, a popular Nigerian fintech company. The arrests were made following an investigation into a previous security breach that resulted in significant financial losses. Law enforcement authorities are actively pursuing 601 additional suspects believed to have benefited from the proceeds of the fraudulent activities. These individuals are suspected of receiving funds from fraudulent transactions processed through Flutterwave\’s platform. This incident highlights the increasing prevalence of cybercrime and the importance of robust security measures to protect digital platforms. Both Flutterwave and Nigerian authorities are working to address the issue and ensure the safety of users\’ financial information.   4. BNI to Host Seminar on Leveraging Tech for Business Growth Business Network International (BNI) is set to host a seminar focused on the power of technology in driving business growth and global expansion. The event, themed “Leveraging Technologies for Business Growth and Global Expansion,” will take place on December 13, 2024, in Lagos.   The seminar will feature industry experts who will share insights and best practices on how businesses can harness technology to improve efficiency, increase competitiveness, and reach new markets. Attendees can expect to learn about the latest technological trends, digital marketing strategies, and cybersecurity best practices. By providing a platform for networking and knowledge sharing, BNI aims to empower businesses to thrive in the digital age. This seminar is an excellent opportunity for business owners and entrepreneurs to gain valuable insights and connect with like-minded individuals.    5. NITDA Warns of Grandoreiro Banking Malware Threat The National Information Technology Development Agency (NITDA) has issued a warning to the public about a new cybersecurity threat posed by the Grandoreiro banking malware. This sophisticated malware is capable of targeting various banking applications and stealing sensitive financial information. NITDA advises individuals to be cautious of suspicious emails, SMS messages, and phone calls, as these are often used to distribute malicious links and attachments. The agency recommends taking the following precautions to protect oneself from cyberattacks: Keep software updated: Regularly update your operating system and security software to the latest versions. Use strong, unique passwords: Avoid using weak, easily guessable passwords. Be wary of phishing attacks: Do not click on suspicious links or download attachments from unknown sources. Use reputable security software: Install and use reliable antivirus and anti-malware software. Be cautious of public Wi-Fi networks: Avoid using public Wi-Fi for sensitive online activities.   6. Moniepoint Warns Nigerians Against Sharing Account Details Mr. Babatunde Olofin, the Managing Director of Moniepoint Microfinance Bank, has issued a stern warning to Nigerians about the dangers of sharing their account details publicly, particularly during the festive season. Olofin emphasized the importance of safeguarding personal financial information to prevent cybercriminals from exploiting vulnerabilities. He urged Nigerians to be cautious and avoid sharing sensitive details on social media platforms or with strangers. The warning comes as cybercrime continues to rise, with fraudsters employing increasingly sophisticated techniques to steal personal information and financial resources. By exercising caution and avoiding sharing sensitive information, individuals can significantly reduce their risk of falling victim to cyberattacks.   7. Google\’s Pichai Forecasts a Potential AI Slowdown In a recent interview, Google CEO Sundar Pichai offered a sobering prediction about the future pace of generative AI advancements. While acknowledging the rapid strides made in the field, Pichai suggested that the industry may experience a period of consolidation and refinement in 2025. Pichai\’s assessment is rooted in the belief that many of the foundational breakthroughs in generative AI have already been achieved. As the technology matures, future advancements may be more incremental, focusing on improving the performance and efficiency of existing models. Despite this anticipated slowdown, Pichai remains optimistic about the long-term potential of AI. He emphasized the importance of responsible AI development and the need for careful consideration of the ethical implications of these powerful technologies.  As AI continues to evolve, it is crucial to strike a balance between innovation

ITSA’s 2nd Anniversary: Bridging The Gaps In IT Service Delivery

Blogs, ITSA Events
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ITSA, known for delivering premium IT Services across Nigeria, just turned two. On November 29, 2024, IT Service Desk Africa (ITSA) celebrated its second anniversary with an elegant gathering themed ‘An Evening with the Chairman’. Held in Ikoyi, Lagos, the event honoured ITSA’s growth as a leading IT service provider in Nigeria and its cherished relationships with its clients and stakeholders. The event reflected ITSA’s commitment to delivering exceptional IT service and support across Nigeria. It provided an opportunity to appreciate the trust and partnership that has fueled ITSA’s remarkable journey over the past two years. A Night of Gratitude and Celebration Guests were warmly welcomed with a photo session and mingling over light refreshments. The event officially commenced with a heartfelt speech from Engr. Egbert Imomoh, Chairman of ITSA, set the tone for the evening by highlighting ITSA’s core values of innovation, integrity, and a customer-first approach. The program unfolded with an artistic spoken-word performance by Jael Mudiaga, ITSA’s Digital Marketing Lead, whose words eloquently reflected the resilience and passion of ITSA’s esteemed clients. The attendees were reminded that ITSA views its clients as business associates and integral partners in its mission to redefine IT service delivery. A Glimpse Into ITSA’s Journey One of the evening’s highlights was a presentation by Sir Ikechukwu Onwumere, ITSA’s Founder, who shared the company’s journey of innovation and growth. From launching Nigeria’s first subscription-based Device Health Management Service (DHMS) to expanding offerings like process automation and managed services, ITSA has consistently set the standard in IT delivery. The audience also heard glowing testimonials. This was from Benedicta Grandeur, Executive Administrator at Renaissance Group, and Tobi Ojulari, Admin Manager of Trewan Energy Limited. Their stories illustrated ITSA’s impact on businesses by providing reliable IT support, reducing device downtime, and enhancing productivity. The ceremony received additional visibility as it was covered by Plus TV. The coverage further amplifies ITSA\’s message of transforming IT service delivery in Nigeria. This media coverage highlighted the significance of ITSA’s achievements and its role as a leader in the IT industry. The Road Ahead in IT Service Delivery As ITSA celebrated its second year, it focused not only on past accomplishments but also on the road ahead. ITSA reaffirmed its commitment to optimizing device performance, as well as extending the lifespan of client devices. It also positions to drive innovation through proactive IT solutions. Not only that but plans to expand IT security services and reach new Nigerian cities were also highlighted. Thank You to Our Clients In conclusion, the evening ended with a cake-cutting ceremony and a vote of thanks from Mr. Joshua Babatope. Then the guests left with curated gifts as tokens of ITSA’s appreciation for their unwavering loyalty. With a mission to transform IT service delivery in Africa, ITSA remains dedicated to empowering businesses. Through cutting-edge solutions, it seeks to also enable families and educational institutions. As a company, we look forward to many more milestones, strengthened by the trust and partnership of its exceptional clients. More pictures from the event: Explore ITSA’s offerings at itservicedeskafrica.com and join us in shaping the future of IT delivery. Subscribe to DHMS to get started. Finally, did you know that our student DHMS is coming soon? Join the wait list here.

Technology news updates

Tech news update, Weekly update
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1. A Wooden Satellite Takes Flight: LignoSat Blazes a Trail A historic moment in space exploration occurred on Tuesday, November 5th, 2024, as LignoSat, the world\’s first wooden satellite, successfully launched into orbit. This groundbreaking achievement marks a significant step towards more sustainable and environmentally friendly space missions. Constructed primarily from birch wood, LignoSat is a testament to the potential of renewable materials in space technology. The satellite, developed by a team of researchers from the University of British Columbia, is designed to study the effects of radiation and extreme temperatures on wooden materials in space. The successful launch of LignoSat opens up new possibilities for future space missions. By utilizing sustainable materials, we can reduce the amount of space debris and minimize the environmental impact of space exploration. This innovative approach could revolutionize the way we design and build spacecraft, paving the way for a more sustainable future in space.   2. Apple Invests in Indonesia Amidst iPhone Ban Threat In a strategic move, Apple has announced plans to invest millions of dollars in Indonesia, a key emerging market. This comes amidst growing tensions between the tech giant and the Indonesian government over a potential ban on iPhone sales due to non-compliance with local content regulations. By increasing its investment in Indonesia, Apple aims to strengthen its position in the country and address regulatory concerns. The company is likely to focus on expanding its local manufacturing capabilities, sourcing more components from Indonesian suppliers, and investing in research and development centers. This move reflects Apple\’s commitment to complying with local regulations and fostering stronger ties with the Indonesian government. By investing in the local economy, Apple can demonstrate its dedication to Indonesia as a long-term market. However, it remains to be seen whether these efforts will be sufficient to avert a potential ban on iPhone sales in Indonesia. The situation underscores the increasing scrutiny faced by multinational companies operating in emerging markets and the importance of navigating complex regulatory landscapes. Weekly Tech News Update 3. Meta Fined $15.67 Million by South Korea\’s Data Protection Commission Meta Platforms, the parent company of Facebook, Instagram, and WhatsApp, has been fined 21.62 billion won (approximately $15.67 million) by South Korea\’s Personal Information Protection Commission. The fine was imposed for failing to comply with data protection regulations, specifically regarding the collection and processing of user data. This latest fine adds to a growing list of regulatory challenges faced by Meta globally. The company has been under intense scrutiny from regulators worldwide for its data practices, including data privacy violations and misuse of user information. The South Korean fine underscores the importance of data privacy and the significant penalties that companies can face for failing to comply with data protection regulations. As digital technologies continue to evolve, it is crucial for companies to prioritize data privacy and implement robust data protection measures.   4. Kora Launches Sundown Sessions: A Platform for African Tech Community Kora, a leading pan-African business payments infrastructure company, has launched the Kora Sundown Sessions. This series of networking events and conversations aims to bring together tech enthusiasts, industry leaders, and innovators to discuss the latest trends and opportunities in African fintech. The Sundown Sessions will provide a platform for attendees to connect with like-minded individuals, share experiences, and explore potential collaborations. The events will feature insightful discussions, panel debates, and fireside chats with industry experts. Kora\’s initiative reflects the growing importance of the African tech ecosystem. By fostering a vibrant community of innovators and entrepreneurs, Kora Sundown Sessions contribute to the development of a thriving African tech industry.   5. Microsoft Patches Critical Flaws in Windows Update Microsoft has released a critical security update to address 90 vulnerabilities in its Windows operating system. Among these vulnerabilities, two zero-day exploits have already been exploited in the wild, highlighting the urgent need for users to apply the patch. Zero-day exploits are vulnerabilities that are unknown to the software vendor and are actively being exploited by cybercriminals. These vulnerabilities can be particularly dangerous as they can be exploited before a patch is available. Microsoft\’s swift response to these vulnerabilities underscores the importance of keeping software up-to-date. Users are urged to apply the latest security updates as soon as possible to protect their systems from potential attacks. By addressing these vulnerabilities, Microsoft aims to safeguard its users from cyber threats and maintain the security of its products and services.

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